Code Switching: How it works and why we do it

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About Course

How do you show up to the workplace as a ‘professional’? Does it include dressing, communicating, and behaving in way that is different than the way you are at home or around friends and family? If altering your appearance, mannerisms, and language, in the workplace is how you differentiate your work place identity from your home place identity, you probably are engaging in a practice known as ‘code-switching.’ Many of us grew up witnessing our mothers and relatives alter the pitch and tone of their voice when speaking on the phone and we knew instantly that someone on the phone worked in a professional setting. What does it mean when we alter ourselves so that we are perceived as sounding and acting ‘professional?’

In this course you will learn what ‘code-switching’ is, why we do it, and how it impacts us and those we lead in the workplace.

What Will You Learn?

  • Definitions
  • Strategies

Course Content

What is code-switching?
Terms to get familiar with

  • Code-Switching 101: The Role of Culture in Code-Switching
    14:02
  • Terms
    00:00
  • Code Switching 101

Why do we code-switch?
Reasons for engaging in the practice of code-switching

Strategies for navigating code-switching in the workplace
Strategies for leaders and organizations to navigate and address code-switching in the workplace

Case Studies
Let's put what you learned to work!

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